ORDERS POLICY
- Please note that online ordering does not constitute to a confirmed order.
- Online ordering will only be confirmed upon a confirmation call from the NAUGHTY CAKES sales team.
- Orders must be placed 3 working days in advance.
- Customized design will require 5 - 7 working days in advance.
- Amendments for order is accepted before 2 days and customized design before 4 days.
- NAUGHTY CAKES reserves the right to accept or reject any orders.
PAYMENT
- Payment to be made in full before delivery of goods.
- We accept PayPal or Bank Transfer. For Bank Transfer, please make payment to: POSB Bank Saving Account 186-28981-1
- Price listed on website are all in Singapore Dollar (SGD).
- Price listed is subjected to changes without prior notice. We are not liable for any pricing error.
CANCELLATION OF ORDER
- Cancellation of orders is NOT ALLOWED once payment is made.
DELIVERY
- A delivery charge of $35 is applicable for Standard Cakes.
- Additional $10 delivery fee applies for CBD areas, subject to acceptance for delivery on Saturday, Sunday & Public Holiday.
- Time of delivery cannot be fixed and all delivery schedules are at the sole discretion of NAUGHTY CAKES.
- If there is no recipient or no one at the delivery destination to receive the cake, the cake will be sent back to our retail shop for either self-collection by the customer or re-delivery at an additional charge of $25.
- All deliveries can only be made in Singapore.
- Please take note that overseas orders can only be delivered to Singapore addresses.
- NAUGHTY CAKES reserves the right to change the delivery schedules without prior notice.
- Delivery time could be affected due to bad weather or traffic conditions and/or unforeseen circumstances.
FRESH FRUIT CAKES
- All cakes with fresh fruits are advised to be best consumed within the same day of receiving the product.
DECORATION ACCESSORIES
- The finished product vs displayed designs in website are subjected to slight variations, including colour.
- Decoration accessories are subjected to availability and sizes of accessories cannot correspond with the varying cake sizes. Availability of designs are subjected to festive seasons and selected occasions.
- Selected designs are made by ICING SUGAR, please call us before making an order.